Welcome to ECS Coffee - Burlington
ECS Coffee - Burlington is a premier destination for coffee enthusiasts located at 3100 Harvester Rd #6, Burlington, ON. Known for its vast selection of top-quality beans, espresso machines, and accessories, the shop boasts a friendly and knowledgeable staff committed to excellent customer service. Patrons rave about their experiences, whether shopping in-store or online, highlighting prompt deliveries and competitive pricing. The extensive product range and dedicated staff help customers find their ideal coffee solutions, ensuring that every visit is informative and enjoyable. At ECS Coffee, not only do you get exceptional products, but you also support a proud Canadian business thriving in the local community.
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3100 Harvester Rd #6, Burlington, ON L7N 3W8, Canada Hotline: +1 905-319-0745
If you're a coffee enthusiast in Burlington, Ontario, ECS Coffee - Burlington should be at the top of your list. Nestled at 3100 Harvester Rd #6, Burlington, ON L7N 3W8, Canada, this renowned coffee supply store boasts an extensive selection of coffee beans, espresso machines, and the essential accessories for brewing the perfect cup. With a phone number for inquiries at +1 905-319-0745, ECS Coffee makes it easy for customers to dive into the delightful world of coffee.
The heart of ECS Coffee lies in its exceptional customer experience. Many patrons rave about the knowledgeable and friendly staff who go above and beyond to help you make informed choices! For instance, Janese Baartman describes her experience purchasing an automatic coffee maker as excellent, emphasizing the staff's friendliness and expertise. It’s this kind of service that leaves visitors feeling appreciated and eager to return.
Not only does ECS Coffee embody great service, but it also stands out for its impressive product offerings. With an array of coffee beans and high-quality brewing machines, there’s something for everyone, whether you’re new to coffee or a seasoned connoisseur. Annie G, a satisfied customer who shops online, highlights the "greatest coffee ever" and commends the speedy delivery—making ECS a standout not just locally, but across Canada.
The atmosphere inside the store is inviting, with a focus on creating an enjoyable shopping experience. Robert Chiarelli shared how he felt overwhelmed by the vast choices but left with laughter and a memorable bond with the staff, reinforcing ECS Coffee's reputation for superior customer service. This sense of community extends to all corners of the store, cultivating an inviting environment where coffee lovers connect over their passion for the brew.
For those who prefer to shop online, ECS Coffee ensures the experience remains seamless. From rapid delivery to well-packed orders, customers enjoy their favorite coffee with the added delight of monthly specials that keep them coming back for more. Kaylie Tse's experience highlights the responsive nature of the staff, proving that ECS Coffee cares about its customers—both in-store and online.
Whether it’s choosing from a stunning selection of beans or seeking advice for the right brewing machine, ECS Coffee - Burlington is an experience you don’t want to miss. With their commitment to quality, friendly service, and a strong community presence, ECS Coffee not only serves up exceptional coffee but also warms your heart with every visit!
We had a great experience when purchasing an automatic coffee/latte maker. The staff was friendly and knowledgeable. I'm sure we'll be back as the coffee bean selection was really good as well!
Never been to the store, always order online - I am in Canada, but not in the same province. All I can say is that it is by far the greatest coffee ever and the fastest delivery!! I placed my order April 1st in the afternoon, received it April 3rd like right after noon. The boxes are always well packed, coffee always fresh, I love the monthly specials and always wait for my favorites to go on sale and then buy a bunch of them. Would love to go in the shop one day!
Coffee supply store with a variety of beans, machines and accessories. Staff were friendly, though I could have used more support choosing a bean. Check the roasting dates, some beans were old.
Forget what seems 1000 varieties of coffee. Forget what seems like 1000’s of coffee & espresso making machines and forget the 100’s of accessories and tools for your favourite brew. We went into the Burlington store for a new coffee grinder. What we came out with was an unprecedented feeling of superior customer service, knowledgeable people who work there, and a few laughs and chuckles with those we interfaced with. I would highly recommend this place for all you need and a great buying experience. Were heading back at the end of the month for some of the sales !!
Dropped in because we broke our old coffee maker. Wendy greeted us at the door and guided us through purchasing a new Moccamaster that suited our needs. Very knowledgeable. We spent more on this coffee maker than we have ever spent in the past. But it was worth the investment for quality and warranty. The best part is ECS is a CANADIAN company! We were so happy to know our dollars were going to a local business.
A great overall experience. I really enjoyed the thorough and comprehensive video series outlining the components and specifics of each machine. I felt knowledgeable and confident when I met with Wendy in Burlington. I was encouraged to try my hand at my new machine to further my education with her guidance and direction. My new machine is “sexy” and it sits majestically in the kitchen. Don’t know why I waited so long…
Great service, competitive pricing and wonderful customer service. Purchased a coffee machine online and had a few questions, they were responsive and very polite. Plus, delivery was super fast! Highly recommend purchasing your coffee supplies from ECS!
Please read this review until the end to understand why we are writing this review..... Note, we have changed the review from 1 star to 4 stars, as Neil, (The Owner), has made much efforts to resolve our issue, by providing a new K2500. Again, please read until the end, this review could help you! We purchased the K2500 commercial Keurig machine through ECS Burlington in June 2023 for Father’s Day. Before we purchased it, we were told that this machine was fixable should anything happen, this is the reason we chose this model. We purchased it without the side water container as we had the water connection system before with the K150 (Lasted over 11 years). On June 28th 2024 we started getting some trouble with the machine, working on and off. We cleaned it as we have done in the past, but still experience the same problem until July 5th, where it stopped working. We contacted Keurig, (American Location), who told us that although it had only 1 year warranty, it usually honors up to 18 months. The American division transferred us to the Canadian division who told us to contact ECS, as we purchased it there. In early July, 2024 we contacted ECS, and they mentioned that" we heard wrong" as the warranty of the machines was only 1 year. They suggested for us to bring the machine for them to look at. They offered us to look at it for the bargain price of $50.00, with the mention that there was a good chance that they would be able to fix it, while when we talked to the American and Canadian division of Keurig, based on the code we gave them, claimed otherwise. We decided to wait a bit, as the ECS office was far from where we live. Earlier this year we agreed to the $50.00. A week later, ECS Coffee told us that that machine was not fixable, however, should we decide to purchased a new machine they would drop the $50 dollars change. We told them no thank you! ..... The story continues, as this is why we are writing this review. My husband is a plumber, and decided to look at the machine himself... As it was no longer fixable as per the ECS, no harm would be done. What we found is that the solenoid valve was no longer working/defective. We contacted Keurig who mentioned that those parts were not available. So, my husband noticed that the side water container, sold separately, did not connect to the solenoid valve, and we decided to buy a container. Guess what... It has been working very well since then, (3 months). So should your solenoid valve breaks on your K2500 machine, and possibly all other machines that has the direct water connection option. Note*** that it is possible to fix your "unfixable" machine by buying the side water container. Our hope is that someone will read this review and help!